169. * SeethingBloodTo: ss1@tank.dreamhost.com Subject: Upset Date: Thu, 07 Mar 2002 16:03:53 -0600 I was very pleased with the service I was receiving until the morning (about 8:20 a.m. or so) of Wednesday the 6th when an administrator accused me and 4 others from my network of being the same person, we tried to explain, but he would not listen. I will e-mail his name when I remember it, but I am upset with his customer service skills. I hope you unban the username SeethingBlood until I can give you the names of the others, and the IP address which he aslo banned, we are all not happy with his decision. Thank you for your time... From: sam@rinkworks.com (Samuel Stoddard) Subject: Re: Upset Date: Thu, 7 Mar 2002 19:55:11 -0800 (PST) "Leen" was the one who did it. She did think you were all one person, but the reason for the ban wasn't that but because you all piled into the room and basically took over a conversation that she was trying to have with another friend and regular visitor to the site. I gathered you guys came in because you wanted a chat room that you could use on your school's computers or something? In that case, it would have been more politic to create your own room to chat in instead of commandeering the existing room. One more thing: Leen is not a "customer service" worker. You are not a customer but a guest. You aren't paying us money, and RinkWorks is personal property, not a community service, nor an inalienable right. To: ss1@tank.dreamhost.com Subject: Re: Upset Date: Thu, 07 Mar 2002 22:06:11 -0600 That maybe so, but I assume that you get money from advertisers by hits, anyway she could have given us that reason, anyway I shall say good day to you because you are rude and well, fiesty. Never once did I say school, or customer service, you need reading classes me thinks. Anyway I am not saying any of this to be mean, but read what was typed. Rinkworks is obviously profitable some how, because it would be shut down if it wasn't at least supporting itself. From: sam@rinkworks.com (Samuel Stoddard) Date: Thu, 7 Mar 2002 23:20:57 -0800 (PST) Subject: Re: Upset > Never once did I say school, or customer service, you need reading classes > me thinks. Read your initial letter to me again. It said: > > ...it, but I am upset with his customer service skills. I hope you unban... As far as the "school" thing goes, this is cut directly from the chat log from Wednesday, March 6: Manolo: there really are three people Pedro: we are all on the same network at school Travholt: Ah, OK. Stepher: we are all sitting next to eachother Manolo: we sit right in a row To: ss1@tank.dreamhost.com Subject: Re: Upset Date: Fri, 08 Mar 2002 23:52:32 -0600 I really don't care, I never said that, and that is the point. THAT is cut directly from my manual of I don't care, and people named Sam are always wrong... From: sam@rinkworks.com (Samuel Stoddard) Subject: Re: Upset Date: Sat, 9 Mar 2002 08:28:48 -0800 (PST) You apparently care enough to keep emailing me about it. I've been called some harsh things in my time, but FIESTY! (Is that like being feisty at a fiesta?) Anyway, it's great how you can nail somebody dead to rights, but that's not the end of the argument. |
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